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On Training and Taking Personal Responsibility

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* Image from Goshen, MA. Fire-Rescue website.

 

Got your cup? Here let me fill it up…..What 'da? Who left the pot empty?!?! This is what I'm talking about!

Hello all. I'm a little cranky today. Maybe it's the weather, I dunno. Maybe it's what I've been seeing a lot of lately on the training ground that's got me irritated, not sure. First off, the picture up above of the young lad from Goshen F-R isn't meant to imply the kid was doing anything wrong. He wasn't. It was a rest and rehydration break during a full day of instruction. But I thought the general pose lent itself to my discussion. Hence why the faces of the innocent have been blurred.

You see, I've seen an awful lot of lackadaisical, ho-hum, here-we-go-again plodding through training lately. A lot of, been there, done that got the t-shirt attitude. Only problem is that I as an instructor have also seen a lot of corner cutting and sloppy performances on the drill ground. I get it. Throwing a 35 isn't a lot of fun, especially when I tell you that it's only you and your partner because the other two guys from the truck are throwing the 24 to another window and everyone else is committed. But when I'm telling you that because the scenario is an advanced fire condition in an ordinary constructed SRO with people in the windows, do 'ya think 'ya could move a little faster than give-a-crap speed? From the first time Benjamin Franklin mustered his troops to train on passing buckets down the line this kind of attitude has been the bane of every training instructors existence.

Good, solid, realistic training. Something that challenges us. Something that makes us think. Those are responses I've heard when asking the question, "What do you want to see out of the trainig division?" And I agree that the responsibility to put that kind of training on falls squarely on the soulders of the Training Officer and the instructors. However, it cannot be a one-way street. The students need to engage and act like it is an actual scenario as well. That part falls squarely on you. If you come into training with the attitude that this is B.S. and you only have to "get through" the evolution then you aren't going to get anything out of the most inventive, realistic scenario any instructor can come up with.  Sometimes the topic is boring and there is only so much that can be done to make it interesting. Blood-borne Pathogen training, for instance, was one of my most hated topics as a trainee and still is as an instructor. So when I had to present it recently I incorporated a mini response drill using a CPR manikin as the victim. The responding crews shuffled into the room, laughing and joking, not really paying attention all too much. When they approached the patient and began receiving information as to what had happened etc., the first guy, not wearing any gloves or any other form of personal protection kneeled in an open Zip-Loc bag of melted chocolate bar that was deftly placed under his knee on his way down. When he reached down with his ungloved hand to see what it was and brought his hand back up covered in melted Hershey bar and was told it was feces, the look on his face was priceless. Another guy got a 60 cc syringe of cream of mushroom soup in the kisser after he went to intubate without any eye protection or a mask. Interesting enough for you? Realistic enough for you?

We had done another drill at the training tower towards the end of fall before the weather got too bad. All the windows and doors had been framed out with 2×4's and covered with plywood to resemble HUD coverings or at least give the look of an abandoned building. This was going to make for actual forcible entry work for companies instead of the "simulated" work that was accustomed to. One exterior door on the back-side of the building had been covered in a similar fashion but then forced, giving it the look of a covering that had been removed to let someone sneak inside. Companies were initially gathered in the classroom area of the education building and given the scenario and objectives for the drill. Time of day: Now; Weather: As is; Building: As you see it; Information: As given by dispatch. The tones then dropped for a reported fire, 123 Main Street with the companies due assigned. The first-due companies kind of got up, moved out of the room to their rigs and then all showed up at once on scene. This led to multiple companies standing around waiting for the first-due Lieutenant to finish his walk-around, give his size-up and begin instituting his plan. No one thought that, hey, wait a minute, my Engine would normally take 4-6 minutes to get there, I'd better hold back. No one thought that this building would normally be the middle building in a block of storefronts and we couldn't just walk around the entire perimeter. No one thought that the truck should actually be moved from where it was parked when companies reported to training. It was frustrating to watch. The drill kind of plodded along with the main objectives being met along the way. But it was disappointing to see how slow the assignemnts were carried out. How uninvolved many of the participants were. How little buy-in there was. Many of the instructors had thought that we had provided the troops exactly what they had asked for, and it still didn't get their engines going.

I've mentioned LYBITS before in another post. For those that haven't read that post or have forgotten, LYBITS is a shortened acronym for the dreaded Leaving Your Brain In The Car When You Get To The Firehouse Syndrome. Maybe it can mean leaving your motivation there too? Are you just showing up to work to get through the shift? Are you simply showing up to training because you have no other choice? Do you truly believe that training is important to develop muscle memory and that automatic pilot so that when you really need to perform you will? Do you truly believe you have it all down and don't need to do this stuff anymore? I sincerely hope not. 

I don't have a magic bullet. I don't have any kind of inspiring quote to give you that will suddenly inspire you to really invest yourself in your training. I can only hope that you care enough about your profession, your teammates, your family and those you've sworn to protect that you'll do it on your own.

Now get off 'da tailboard and ask not what your training division can do for you, but what can you do for your training division.

 

You Can Teach a Monkey…

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Everybody got their regulah? Ya' comfortable? Good.

Ok, ok. I know. That's a gorilla, not a monkey. Koko, the gorilla, actually. The one they taught sign language to and how to read and a bunch of other stuff. But it was a good picture to illustrate my point and I couldn't find a monkey pic that would do it as well. So calm you'ah liva. Anyway, today we're going to talk about the next generation. Those that will replace us and, more than likely, become our bosses before we retire. Yup, those kids.

So my shift and my battalion happen to have quite a few new guys on the job and three are just getting ready to get off probation, maybe. So my B/C calls up the house just after change the other other morning and tells my Luft that all the companies with new guys and probies are getting together to drill and run them through their paces. He also tells him that I'm going to be running one of the stations and evaluating them. So my day was off to a great start. I love teaching and am committed to training anyone that wants to learn while hopefully doing so myself. So as it turns out, the town had condemned an old building that had sat vacant for years and was intending to tear it down to make way for a community center and park or something. So they gave it to us and the coppers to train in before the wrecking ball came. It was a three story former tax-payer with two separate commercial occupancies on the lower and two apartments on each of the uppers, for a total of four. There was also an one-story addition off the back that was used as storage for the stores up front. The original building was ordinary construction with the addition being very cheaply slapped up with stick-built construction. The only thing we couldn't do was burn the thing down and we had to leave some way of securing the building once we were done. My mind was racing with ideas.

So we showed up at the appointed time and I got together with the B/C and the other instructors. We hashed out a plan and went over safety issues. The B/C really wanted to ensure that the new guys had their basic skills down pat, and then maybe we'd run a full-scale evolution or something. We had three Engines, a Truck, two Medics and ourselves so we basically had a structure fire assignment minus one Truck. Myself and one of the Truck guys were given the ventilation station. We went up to the roof of the building and decided we'd do some inspection cuts, louver-cuts, peeling the roof membrane and ventilation of the upper floor windows from the roof. We then went to the addition roof and decided about the only thing it was good for was some axe work. My Truckie partner took the main roof and I went to the addition. But first we made some "special" arrangements I had filled him in on.

So the kids were told what groups they were in and what they would be doing and to grab the appropriate tools and equipment. In some cases it was kind of interesting what they chose. So, my first group shows up and they have a chainsaw, two 8-foot hooks, a set of irons and a life-safety rope. Notice anything missing? Like a ladder. I briefed them on what I wanted, a typical 4'x4' vent hole, drop the ceiling, do a quick recon of what the roof structure was like. Nothing huge. Then I told them to get to work. They immediately started heading toward the 14' roof ladder I had placed. "Stop!", I barked. "Where 'ya goin'?" They kinda looked at each other and then one kid said, "Up to the roof, sir." "How 'ya gonna get there?", I countered. Confused looks, one kid even turned around to check that leprechauns hadn't taken the ladder he was sure was there. "Uh, the ladder?", another said questioningly. "That ladder?", I asked pointing to MY ladder. "Yes sir", the same kid answered.  "No you're not.", I replied. "You were told to bring tools and equipment to ventilate this roof, right?", I kind of snapped. Two of the four instantly got it, set their tools down and went to the Truck to retrieve a ladder. That was when I heard it for the first time. My B/C had come up behind the group while the exchange was going on, unbeknownst to them. As the two went to retrieve the ladder he kind of mumbled, "You can teach a monkey…". I let it go at the time and waited for the ladder to arrive.

So when the ladder arrives and is thrown the kid with the chainsaw gets set to start it. He makes all the appropriate settings, throttle lock, choke, checks the chain-brake, decompression button, and starts to pull. Muffled putters is all he's met with. We had switched the saw in the cabinet of the Truck with a training saw. A training saw with no gas, to be specific. He continued to pull for a few seconds and then ran through his steps to start the saw again, which I was pleased to see. He did not, however, check the gas. More futile attempts at starting the saw ensued, while everyone else in the group stood and watched. Finally I yelled, "Didja check everything?" Lightbulb goes off, gas gets checked, "it's empty", is the befuddled response. "Now what?", I bark. "I'll go get a gas can!", one kid yells and starts to book for the Truck. "Stop! You have an Engine company trying to advance the line and they're getting the crap beat out of them! Not to mention any civilians that might still be in there. WHAT ARE YOU GOING TO DO?!?!?!" One of the better kids responds, "I'd radio the Chief and let him know what the delay is and that we'll be cutting by hand until the saw is ready. Then I'd send someone to get the gas and fill the saw while the rest of us were working on the roof." "Good! Do it!", I bark. 

The rest of the evolution goes pretty well, except for the four layers of shingles and tongue-and-groove under those that I had identified but they had not. A little education was done at simply looking at the edge of the roof. Anyway, the rest of the groups had some similar troubles to greater or lesser degrees. When all the newbies had rotated through all the stations (both ventilations, hose advancement, search and rescue coupled with ladder work) the instructors met out front with the B/C and the company officers. Each instructor took a turn going through each group on their respective station and pointing out the good and the bad. A few times through this process the chief mumbled his line of, "You can teach a monkey…". But no one ever asked him about it. Many of the issues that the instructors had identified seemed to boil down to one thing; thinking. In general the actual performance of the tasks assigned went well with all of the groups. There were very few real issues at the task level. But each and every instructor noted that if a wrinkle or problem was thrown at the groups they seemed to stall-out for a minute. Some of this could be attributed to experience, but not all. We have several "new" guys that came to us from other jobs. So, then is it a training issue? Both ours and their previous jobs? Again, on the task level it doesn't seem to be the case. A number of other new guys are really good rookies and will do just fine on our job. So what's the issue?I have discovered a fictitious affliction that I call, "Leaving Your Brain In The Car When You Get To The Firehouse Syndrome". But that's too long so we just call it LYBITS for short. Rookies aren't the only ones that suffer from it, believe me. But it does seem to attack them more so than a lot of others.

So we returned to our respective quarters and continued on with the tour. Later that evening the chief came by with some frappes (not those foo-foo coffee drinks that the rest of the country drinks, mind you. Look it up if you don't know what they are) to thank us for the work of the day. We were sitting on the bench out front, chatting and drinking our frappes, and I finally asked the chief about his monkey saying. He kinda laughed and then explained, "We can teach a monkey how to do the tasks of a fireman," he said. "But you can't teach 'em to think like a fireman." I suddenly had one of those light-bulb moments. We train our people well when it comes how to do the tasks of our job. Indeed the newbies did perform most of their tasks well. Just look at the story I relayed. They were told what tasks they were going to have to perform but they just assumed that the ladder they saw on the building was for them, forgetting this was supposed to be a "train as we play" evolution. And then with the chain-saw. The candidate that was attempting to start the saw did all of the tasks correctly, he kind of failed in the thinking the problem through department. The getting the gas can issue, they couldn't see how their delay of opening up the roof affected the other operations going on or the potential to save civilian lives. They were simply focused on their task at hand. Checking out the roof by looking at the edge, I kinda think it's basic and should be talked about in the ventilation portion of the academy but I'm kind of willing to let it slide a bit and chalk it up to experience. Hopefully they'll learn and remember for the next time. So how do you train someone to think? Can you train someone to think? I think to a certain extent yes. When I conduct drills, either for multiple companies, an in-house session or at the training academy, I like to do it kind of in a scenario based way. Instead of saying, "See that roof? Grab the saw, a hook, an axe and the roof ladder and go ventilate it." I like to say something like, "You're the first-due Truck. You've been assigned to open the roof. Whaddya need and how 'ya gonna do it?" Then talk through the evolution, throwing in questions and problems, before I send them off to do it. Then, once we've done it, we talk about it some more. Personally I think that maybe, just maybe, by doing it that way and by throwing problems and questions at them in a more calm setting than when we're up on a roof with the chain saw screaming and saw dust flying, maybe they'll start to really look at the entire picture instead of just that particular operation. That's my hope anyway.

If anyone else has any other methods or tricks and tips I'd love to hear them, and I'm sure other brothers and sisters would too. Share them in the comments, or just tell me how crappy the post was. But until next time,

Getjerbutts off 'da tailboard and go impart some knowledge to some kid who's gonna be you'ah officer some day.

~TK

Gettin’ Ready

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Everyone got their cup? Everyone comfortable? Good.

Sitting on the tailboard talking with my crew about the historical events of late Sunday and yesterday I was urging them to be ready. Our response area isn't New York, Chicago or L.A. but it is pretty much right next-door to a large metropolitan area of historical significance to the U.S. of A. It certainly isn't out of the realm of possibility that whoever steps-up to fill the vacancy suddenly created by a well aimed shot of American lead might see our area as a target to punch at the historical pride of our country. So, if Ayman al-Zawahiri, or whoever else decides they would like to be target practice for a special-forces operator in the near future, is planning the retaliation for OBL's demise we need to be ready, see graphic.

So what does that mean? It is up to our department leaders to make the wide-ranging plans and preparations. It is up to us individually and as companies or houses to prepare for our specific roles in those plans. Maybe it's time to really fix that finicky trigger on the saw that everyone knows about and just kind of works around with that "trick" we've learned to get it running. Maybe it's time to fix the wiring on the rig floodlight that we've just sort of ignored because it's a big project and all the other ones work. Maybe it means going over the tools we don't use a lot to ensure we know how and refresh our memories a bit; air bags, struts, Triage systems, winches, torches etc. Maybe we get out to a local construction site and ask the foreman if we can practice on some scrap concrete, steel or building systems like roof or floor trusses. Those air bottles that are usually good enough a few hundred pounds low, maybe not so much anymore. Is it going to happen tomorrow or next week? On the grand scale, I doubt it. These guys are going to plan something out to hit us hard and dramatically. However, you never can tell when the individual psycho-nutball will go into a local shopping center and start shooting. Or make some home-made explosives and try to martyr himself. That's what I worry about in the near future. Start thinking about what are possible targets in your area and go look at them. What are alternate routes to them if roads or bridges are damaged, blocked or missing altogether? What are routes in and out for evacuation and apparatus? Part of this will fall under your departments overall action plan but we all know that the first-in companies set the tone for an operation. We can start preparing now for a successful operation in the future.

What about preparing ourselves? I carry an accessory bag on the rig in the winter. It has an extra t-shirt or two, an extra set of firefighting gloves, an extra pair of socks etc. I think I'm going to start carrying it all the time now. If something does happen odds are it is going to be an multi-hour at best operation and perhaps on to multiple days. Throw some extra work gloves, a stick of deodorant, baby wipes and some easily packaged food like granola bars, energy bars or even MRE's from the local Army-Navy store. Spare batteries for your flashlights are a great idea too. Start talking to your families. Talk to your spouse and explain that if something happens and I'm on duty I'm going, I don't have a choice. Talk about what that might mean. Discuss the fact you may not be able to make contact right away or even for a few hours. Maybe come up with some kind of code you could text or something just to say, "I'm here and I'm o.k. I'll call you when I can." Talk to them about if it hits when you're off-duty and that you may have to go in and be gone for a while. Talk to your kids at an age-appropriate level. Explain as best you can that sometimes Mommy or Daddy's job means that they can't come home for a while because other people need their help but that they'll always be on your mind and in your heart. You certainly don't want to panic anyone unintentionally and you certainly know your spouses and loved-ones much better than I so use your best judgement as to how and what to talk to them about. I just think it's better now than them flipping on the TV and freaking out later.

These aren't the type of people who are going to stick their heads in the sand and hide or decide they poked too big a bear (remember when we put that cruise-missle through the bedroom window of Muammar Gaddafi's house? Didn't hear from him for almost 30 years. Might be time for a refresher). That just won't happen. There are two things I am sure of. 1) Something will happen and 2) when it does this nations fires responders are going to be just that. Start gettin' ready lads and lasses, cuz it's a'comin.

Now getjerbutts of 'da tailboard and go make sure everythings ready!

~TK